An award-winning publicly listed European bank was looking to secure its new mobile banking app against file-based threats. In particular, it was implementing a Know Your Customer (KYC) file upload portal as part of its Anti-Money Laundering (AML) compliance processes.
With customers required to upload proof of identity documents, the bank identified file ingest as a potential cybersecurity attack vector, as bad actors could target the bank with files containing zero-day malware.
Adding to the challenge was the fact that their existing antivirus technologies could only detect malware that had been seen before, not offering zero-day protection capabilities.The bank also had difficulty integrating its sandbox architecture, which was incapable of delivering the processing speed required to meet customer expectations.
Collectively, these issues left the bank open to potential malicious events, such as a major leak of sensitive client data or a costly ransomware attack.