Privacy Policy

Introduction

Glasswall Solutions Limited (“Glasswall”, "we", "us", or "our") is committed to protecting the privacy and security of personal data. This privacy policy explains how we collect, use, and safeguard personal data in compliance with the General Data Protection Regulation (GDPR) when you interact with us, use our services, or visit our website.

Data Controller

Glasswall is the data controller responsible for your personal data. Our contact details are as follows:

  • Address: 85 Great Portland Street, London W1W 7LT
  • Email: cco@glasswall.com
  • Phone: + 44 203 814 3892
  • UK Information Commissioner’s Office (ICO) registration number: ZA333912.

Information We Collect

We may collect and process the following personal data:

  • Contact Information: names, email addresses, and phone numbers of individuals at our client and partner organizations.
  • Professional Information: job titles, departments, and professional background
  • Technical data: logins, IP addresses, browser types, and other technology on the devices used to access our services.

How We Use Your Data

We use your personal data for the following purposes:

  • To provide and manage our B2B services.
  • To communicate with you about our services, including updates and support.
  • For business development and marketing purposes, consistent with your preferences.
  • To comply with legal and regulatory obligations.

Legal Basis for Processing

We process your personal data based on the following legal grounds:

  • Contractual Necessity: for the performance of our contractual obligations to you or take steps at your request before entering into a contract.
  • Legitimate Interest: For our legitimate business interests, provided that such interests do not override your rights and freedoms.
  • Compliance with Legal Obligations: when necessary to comply with legal obligations.

Sharing Your Data

We may share your data with:

  • Service providers who assist in our business operations.
  • Professional advisers including lawyers, auditors, and insurers.
  • Regulatory authorities, law enforcement agencies, and other third parties as required by law.

We ensure all third parties respect the security of your personal data and treat it in accordance with the law.

International Transfers

If we transfer personal data outside the European Economic Area (EEA), we ensure a similar degree of protection by implementing safeguards such as Standard Contractual Clauses.

Data Security

We have implemented appropriate security measures to prevent your personal data from being accidentally lost, used, altered, disclosed, or accessed without authorization.

Data Retention

We retain personal data only as long as necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.

Your Rights

Under GDPR, you have rights including:

  • Access to your personal data.
  • Correction of inaccurate data.
  • Erasure of your personal data under certain conditions.
  • Restriction of processing under certain conditions.
  • Portability of your data to another service provider.
  • Objection to processing based on legitimate interests.

To exercise these rights, please contact us using the contact details provided.

Updates to This Policy

We may update this privacy policy from time to time. We will notify you of any significant changes and post the updated policy on our website.

Contacting Us

If you have any questions about this privacy policy or our privacy practices, please contact us at:

  • Email: cco@glasswall.com.
  • Address: 85 Great Portland Street, London, W1W 7LT