Richard Jenkins
January 19, 2023

Helping Managed Security Service Providers address the risks posed by file-based threats

Organizations across the Managed Service Providers (MSP) ecosystem have become a target for cybercriminals in recent years due to their access to multiple networks and applications for various clients. If these bad actors are able to gain access, they can launch attacks on the provider or its clients, which can have severe consequences.

The problem facing the sector is widespread, including the specialist Managed Security Service Providers (MSSPs), who are under particular pressure to deliver highly robust protection. For example, industry research has revealed that 90% of all MSPs had reported a successful cyber-attack within the last two years. As a result, MSPs are actually overtaking end users as the main target for bad actors looking for points of entry to a wide variety and volume of networks. Despite the fact that 82% of MSPs’ customers have seen an increase in attempted cyberattacks, the MSPs themselves are raising security budgets by just 5% on average.

These trends haven’t gone unnoticed by lawmakers and regulators. In the US, for instance, the Cyber Incident Reporting for Critical Infrastructure Act of 2022 changed the way MSPs across the board must report and manage cybersecurity, while in the UK, the government recently announced plans to update cybersecurity laws in order to strengthen supply chains, such as water, energy and transport. In both cases, these rules increase the emphasis on outsourced IT providers, such as MSSPs, who remain a key target for cybercriminals looking to access their customer’s networks.

Part of the challenge is that many service providers, including the managed security specialists, still rely on detection-based solutions to protect their networks and their customer networks against file-based threats. Given the rise in attacks, however, it is clear that detection-based solutions can no longer deliver the protection they need.

Instead, Glasswall’s market-leading, patented Content Disarm and Reconstruction process treats all files as untrusted — validating, rebuilding and cleaning each file to a safe and compliant standard — automatically removing potential threats.

Security teams can embed our cloud-native CDR engine across their infrastructure, utilizing either an out-of-the-box CDR platform, which comes ready to implement with its own UI and reporting dashboards. Alternatively, for organizations that want to build Glasswall CDR into their existing systems, our embedded SDK enables teams to implement zero-trust file protection into their software applications and network deployments.

Clearly, the year ahead will present some important challenges for MSSPs everywhere. To learn more about how Glasswall can help protect infrastructure against file-based threats, click here.

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